Marketing
December 6, 2023

Upholstery and reupholstery

Choosing upholstery or reupholstery based on cost, quality, and sustainability.

Upholstery and reupholstery

Interview multiple candidates

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Search for the right experience

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Ask for past work examples & results

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Vet candidates & ask for past references before hiring

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Once you hire them, give them access for all tools & resources for success

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Introduction

When you're staring at worn-out furniture in your restaurant, hotel lobby, or even your living room, you face a critical decision: invest in brand-new upholstered pieces or breathe new life into what you already have through reupholstery?

This choice affects more than just your immediate budget. It impacts your timeline, sustainability goals, and long-term return on investment. Whether you're a business owner managing multiple locations, a contractor working on client projects, or a homeowner wanting to make the smartest financial decision, understanding the real differences between upholstery and reupholstery can save you thousands of dollars and months of headaches.

What Is Upholstery?

Upholstery refers to creating furniture pieces from scratch or working with completely new frames. This process involves selecting the frame, padding, springs, and fabric to build furniture that meets your exact specifications. Think of it as constructing a piece of furniture from the ground up, tailored to your space's specific needs.

Upholstery projects can typically take weeks to months from design to delivery., depending on fabric availability and customization requirements. According to industry standards, commercial upholstery projects require longer lead times due to fabric sourcing, frame construction, and quality control processes. You'll have complete control over dimensions, comfort levels, and design elements, making this option ideal when you need furniture that fits unique spaces or matches very specific aesthetic requirements.

What Is Reupholstery?

Reupholstery takes existing furniture with structurally sound frames and gives it a complete makeover without having to purchase an entirely new piece. The process involves stripping away old fabric, examining the frame and internal structure, replacing padding and springs if needed, and applying fresh fabric and finishing touches.

Reupholstery is the solution when furniture frames remain sturdy but the fabric and cushioning have worn out from use, damaged, become outdated or needs a complete makeover to match the space it's in.  Professional reupholstery projects can range from days to several weeks depending on scope and complexity. The process works for any quality furniture piece - from heavily used restaurant seating and office chairs to lobby furniture and hospitality pieces. Some older furniture built with superior materials like solid wood frames may be irreplaceable, but reupholstery primarily serves to refresh and restore functionality to any well-built piece.

When to Choose Reupholstery

Reupholstery becomes the smarter choice when:

Quality Craftsmanship Exists: Furniture manufactured before mass production became standard often features superior construction methods. Solid hardwood frames, genuine eight-way hand-tied springs, and horsehair padding represent craftsmanship that modern furniture rarely matches at comparable price points.

Cost Savings: For many businesses, reupholstering existing furniture can save 30-50% compared to purchasing new commercial-grade pieces. This approach allows companies to refresh their spaces while staying within budget constraints and maximizing their furniture investment.

Antique & Unique Pieces: Some furniture simply can't be replaced. Antique pieces, sentimental heirlooms, and distinctive designs with exceptional character and craftsmanship deserve expert restoration. Professional reupholstery preserves these irreplaceable pieces while giving them new life for years of continued use.

When to Choose Upholstery

Interestingly, reupholstery isn’t the ideal choice in a lot of cases. Here’s why upholstery makes a lot more sense in several specific scenarios:

Complete Design Overhauls: When you're changing your space's entire layout or theme, new pieces allow you to optimize dimensions and functionality for your redesigned environment. This is particularly important in commercial spaces where ADA compliance and specific dimensional requirements must be met.

Expansion Projects: Opening new locations or adding dining areas requires consistent pieces that match your brand standards. Upholstery ensures uniformity across all locations and allows for bulk manufacturing discounts.

Structural Issues: If existing furniture has broken frames, compromised joints, or springs that have lost their tension, starting fresh often costs less than extensive structural repairs plus reupholstery work.

Sustainability Matters: Which Is Greener?

Environmental impact plays an increasingly important role in business decisions, particularly for companies pursuing LEED certification or corporate sustainability goals. Reupholstery provides measurable environmental benefits:

Reupholstery Environmental Benefits:

  • Prevents solid wood frames from entering landfills where they take decades to decompose
  • Reduces demand for new raw materials, particularly virgin timber and petroleum-based foam
  • Requires approximately 75% less energy than manufacturing equivalent new furniture
  • Minimizes transportation emissions from overseas manufacturing facilities

New Upholstery Environmental Considerations:

  • Allows specification of certified sustainable materials from Forest Stewardship Council sources
  • Modern manufacturing may incorporate recycled content and low-VOC materials
  • Enables selection of performance fabrics that extend replacement cycles
  • Can meet green building standards required for LEED points

Conclusion: How to Decide What's Right for Your Business

Your furniture represents more than just seating… it directly impacts customer comfort, reflects your brand identity, and affects your operational efficiency. Whether you choose new upholstery or reupholstery, the decision should align with your business goals, budget realities, and performance requirements.

The smartest businesses don't choose between these options based on price alone. They consider total cost of ownership, including maintenance requirements, expected lifespan, and replacement timing. They evaluate how furniture choices support their brand positioning and customer experience goals.

Industry data shows that well-maintained commercial furniture, whether new or reupholstered, provides better return on investment than frequent replacement of lower-quality pieces. The key lies in making informed decisions based on accurate assessment of existing conditions and realistic projections of future needs.

Whether it's a hotel lobby that needs to impress guests, a restaurant requiring durable seating that maintains comfort through busy service periods, or a high-end residence deserving furniture that reflects sophisticated taste, your space deserves a solution that delivers the best combination of performance, aesthetics, and value.

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